Refund Policy

Refund/Cancellation Policy:

Thank you for choosing our products/services. We understand that sometimes circumstances may change, and you may need to cancel your order or request a refund. Please read our refund/cancellation policy below to understand our terms and conditions:

1. Cancellation Policy:

- You can cancel your order within 24 hours of placing it without any penalty.

- If you wish to cancel your order after 24 hours, a cancellation fee of 10% of the total order value will be applied.

2. Refund Policy:

- We offer a refund if the product/service you received is defective or not as described.

- To be eligible for a refund, you must contact our customer support within 7 days of receiving the product or 7 days from the delivery date of the service.

- The refund will be issued back to the original payment method used during the purchase.

3. Non-Refundable Items/Services:

- Some items/services may not be eligible for a refund. These include but are not limited to digital products, gift cards, personalized/customized items, and services that have been already rendered.

4. Return Shipping:

- If you are requesting a refund for a physical product, you may be responsible for the return shipping fees.

- We recommend using a reputable shipping service with tracking to ensure the return is delivered to us successfully.

5. Processing Time:

- Refunds will be processed within 7-10 business days once the returned product/service has been received.

- Depending on your bank or payment provider, it may take an additional few days for the refund to appear in your account.

6. Change of Mind:

- No refunds will be given for a change of mind or if you no longer require the product/service. In such cases, the cancellation policy mentioned above will apply.

7. Contact Us:

- If you have any questions or concerns regarding our refund/cancellation policy, please contact our customer support team at [contact information].

Please note that by placing an order with us, you agree to abide by this refund/cancellation policy. We reserve the right to modify or update this policy at any time, and any changes will be effective immediately.